Nemertes Research asked IT decision-makers to identify and rate their primary providers in various areas, including IP telephony and unified communications. ShoreTel was named the top provider overall for enterprise IP telephony, and ranked highest in value and customer service. In addition, ShoreTel ranked best in customer loyalty in more technology segments than any other vendor.
IPC has a longstanding relationship with ShoreTel and offers the full line of ShoreTel solutions. IPC was recently recognized by ShoreTel for outstanding achievement in customer loyalty.