Brought to you by IPC Tech — Platinum Certified Mitel Support Partner specializing in connecting your business applications to optimize your communication experience.
Keeping up with the pace of technology change can seem virtually impossible. Consider the fact that the Apple iPad won’t celebrate it’s 10th birthday until next year, and Amazon Alexa will turn five years old next month. As a consumer, you just use technology for a few years and replace it with the latest model. As a business, keeping up with technology and navigating IT lifecycle management is a lot more complex – and expensive.
Most organizations add different hardware and software over time, often from different vendors. Each time you add a new vendor, you devote more time and resources to managing technology, which adds overhead. You have more support contacts and more relationships to manage. You’ll probably end up with service overlap, which results in time and money being wasted on technology you don’t need.
Some organizations choose best-of-breed products in an effort to bring the highest quality solution to each area of the business. Other organizations simply look for the lowest price. Regardless of the approach you take, you end up with a proliferation of vendors and the complexity that comes with them.
Vendor consolidation allows you to simplify your IT infrastructure and operate more efficiently by focusing your technology purchases on a smaller number of vendors. An important part of this process is determining which vendor relationships and products are responsible for the most revenue for your organization. Another sometimes unpleasant step is eliminating the vendors that bring little value or are no longer needed by your organization.
When you consolidate vendors, you make vendor management simpler and easier. You can build stronger relationships with fewer vendors, which will make the procurement of new solutions less of a headache. You’re likely to have more purchasing power because you’re spending more with fewer vendors, who will be more open to reducing prices and offering buy-back programs.
Unified communications (UC) is a prime example of what can be accomplished through vendor consolidation. Rather than integrating the communication tools and services from different vendors, you move as many as possible to a single vendor. Most of today’s UC platforms offer a broad set of features so you don’t have to purchase video conferencing from one vendor, telephony from another vendor, analytics from another vendor, etc. Once the UC platform is implemented, training requirements are reduced and the user experience is improved, leading to higher utilization and more productivity.
Vendor consolidation can also simplify your security strategy and make your security infrastructure easier to monitor and manage. Rather than taking a best-of-breed approach and using many point tools from many vendors, use integrated security tools from a single vendor. Because these tools can talk to each other, you can reduce the time to detect and remediate threats. You’ll have end-to-end visibility into data and activity across all security solutions, making it easier to apply advanced analytics and gain insights that help you improve your defenses.
A solution provider such as IPC can guide you through the process of evaluating existing vendor relationships, identifying and preparing for potential hurdles to consolidation, calculating potential cost savings, and choosing vendors and solutions that align with your business requirements. Let us help you develop a vendor consolidation strategy that reduces complexity and unnecessary overhead, simplifies management, and delivers a better user experience.